CTS uses wireless two-way data technology (WAP, BlackBerry® or Windows Mobile) to enable dispatchers to wirelessly send detailed order information to a driver's device. Drivers can view and interact with the information on their device and keep dispatchers up to date by remotely updating the status of pickups and deliveries.

Customers of CTS -enabled companies can enter and track their orders online and receive real-time email notifications of completed deliveries.

 Features

• Automated customer management

• Internet-based order entry and delivery tracking

• Real-time driver management and dispatching

• Driver settlements and sales commissions

• Automated account collections

• Accounts receivable and billing

• Sophisticated order rating

• Comprehensive reports

• Automate scheduled orders

Benefits

• Improves customer service by providing real-time delivery information
• Reduces operating costs by enabling your clients to enter and track orders through the Internet
• Reduces billing and administration costs by automatically emailing invoices and statements to clients
• Increases dispatch and driver productivity through more efficient dispatching and the use of two-way data